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Important Notice Regarding Shipping Issues

If you experience any issues with your shipment, please contact our customer support team immediately. Directly contacting third-party logistics providers often does not resolve individual order issues and may expose customers to fraud or impersonation attempts.

For your security and to ensure proper resolution, we strongly recommend that all shipping-related inquiries be handled exclusively through our official customer service channels. Our team will work directly with the logistics provider on your behalf to investigate and resolve the issue as quickly as possible.